You strengthen austria phone numbers your relationship with your customers by putting them at the center of your storytelling through contests. A good idea is to offer small prizes to all participants, regardless of the final outcome.
For example, Domino's ran a contest that awarded $50 checks to 10,000 members. The five winners also received a trip to the company's international headquarters in Ann Arbor, Michigan. All entrants had to share a photo showing that they were big Domino's fans and add #PieceofthePieContest.
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5. Re-engage: Newsletter and push notifications
To retain customers, you need to stay on trial. One of the most effective strategies for this is re-engagement activities:
Ask customers who haven't opened your email in over a month if they still want to receive your newsletter.
Offer a discount on your next purchase or a coupon for a certain amount of money.
and inform you about new products
For best results, tailor your messages to different customer lifecycle stages—for example, by sending abandoned cart emails, reminding your customers that their item is still available, or offering a discount or free product if they purchase within the next few hours. If your company has an app, you can send these messages via push notifications.
Official screenshots, mode design and Monge website
6. Make your shopping experience more convenient: Customer support
All the effort to make sure that your customers use your product effectively is called customer support. Keeping your customers happy can encourage them to do business with you longer. As a result, your investment in customer support will come back through less churn.
Customer experience is highly dependent on the quality of customer support.
You can improve your customer experience by combining effective problem solving with excellent communication when customers experience problems.
Make sure that a customer support button or icon is always visible on your website or app to facilitate the communication process. Offer multiple channels to submit queries such as phone, 'live chat' , voicemail, etc. You can also use a reliable client portal software to stay in constant touch with your customers and quickly address any issues they may face.
