How a cosmetics e-commerce increased its sales ticket with Enviou
Posted: Sat Apr 19, 2025 5:54 am
Enviou is a tool that helps you sell more, close sales, and produce more specific actions that you want to take. When we create an action, Enviou can guide us through everything we need, in addition to increasing the ticket, in a short time of use.
With these words, André Oliveira, CEO of Ark Line Cosméticos, a client of Enviou, ArkLine, explains how the set of tools for online sales helps in the day-to-day to increase cash flow with secure transactions and relationships with customers and leads.
Before joining Enviou, Ark Line customers were a bit "in the air", as André himself says. This means that users would access the website and their first and only contact gambling data cambodia with the online store would stop there. "The person would access the website, browse, not make the purchase and leave the page. After that, there would be no contact between the company and this potential customer."
The scenario changed after Enviou joined the campaign, which started to go after people who visit the website and don't make any purchases with the remarketing strategy. One of the tools used is sending emails about the website, as well as the SMS option.
When the idea of joining this set of marketing tools for online stores was suggested, the Ark Line team had no idea how much it would impact sales. The shock came in a positive way, due to the impact it had on the ticket, as a result of the increase in conversions in the first few weeks of using Enviou.
"Customers often don't buy, so you need to be around these customers so that when the time comes to make a decision, they remember that it's your product they need and that your store has the best price and conditions on the market."
In addition to the tools available, Enviou is always reinventing itself and offering the latest on the market. "An innovation that has helped us a lot in customer service was the inclusion of a WhatsApp button. When a user is unable to make a purchase, they can contact us through this app. Since we already have their contact information, resolving the problem directly has become much easier, resulting in more sales."
In addition to maintaining direct contact with the public, Enviou allows for the planning of assertive strategies to increase sales. With the report available on the platform, with the history of actions such as the public that purchased the most in the last 30 days (or in other selected periods), abandoned cart rate and which products were the most abandoned, it facilitates more direct communication with each customer segment, according to their behavior within the virtual store.
With these words, André Oliveira, CEO of Ark Line Cosméticos, a client of Enviou, ArkLine, explains how the set of tools for online sales helps in the day-to-day to increase cash flow with secure transactions and relationships with customers and leads.
Before joining Enviou, Ark Line customers were a bit "in the air", as André himself says. This means that users would access the website and their first and only contact gambling data cambodia with the online store would stop there. "The person would access the website, browse, not make the purchase and leave the page. After that, there would be no contact between the company and this potential customer."
The scenario changed after Enviou joined the campaign, which started to go after people who visit the website and don't make any purchases with the remarketing strategy. One of the tools used is sending emails about the website, as well as the SMS option.
When the idea of joining this set of marketing tools for online stores was suggested, the Ark Line team had no idea how much it would impact sales. The shock came in a positive way, due to the impact it had on the ticket, as a result of the increase in conversions in the first few weeks of using Enviou.
"Customers often don't buy, so you need to be around these customers so that when the time comes to make a decision, they remember that it's your product they need and that your store has the best price and conditions on the market."
In addition to the tools available, Enviou is always reinventing itself and offering the latest on the market. "An innovation that has helped us a lot in customer service was the inclusion of a WhatsApp button. When a user is unable to make a purchase, they can contact us through this app. Since we already have their contact information, resolving the problem directly has become much easier, resulting in more sales."
In addition to maintaining direct contact with the public, Enviou allows for the planning of assertive strategies to increase sales. With the report available on the platform, with the history of actions such as the public that purchased the most in the last 30 days (or in other selected periods), abandoned cart rate and which products were the most abandoned, it facilitates more direct communication with each customer segment, according to their behavior within the virtual store.