As you can imagine, the main objective of role plays is to prepare the sales team to deal with different clients and scenarios . By adopting a more entertaining approach, the company favors the pedagogical process and facilitates the learning of its employees.
The specific objectives of each role-play session are defined according to the scenario. Imagine, for example, the onboarding process of a new employee who, although qualified, is not accustomed to the sales approaches proposed by the company.
Even if you have experience working in other companies, the way to handle the lead chile phone number list varies from one company to another. Moreover, it depends not only on the company's solutions, but also on the person's particularities.
Role plays therefore function as a training dynamic that allows the use of best sales practices to be standardised . Even the most experienced professionals in the company can practice the exercises to:
correct vices,
adapt to new customers,
exercise rapport ,
familiarize yourself with the company's value proposition
and learn new negotiation techniques.
What are the advantages of role plays?
Group dynamics and training programs are, without a doubt, essential practices to keep the sales team updated and motivated. However, it is necessary to innovate and create stimulating exercises; after all, the pedagogical process depends greatly on the engagement of the participants.
Because of its witty and, to a certain extent, relaxed nature, role-playing is a way of generating knowledge through the direct and committed participation of salespeople.
At the same time, this type of simulation allows for the creation of the most diverse scenarios, allowing the instructor to make the most of the strengths and weaknesses of the team members.
What is the purpose of the Role Play methodology?
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