Setting up a call is easier than it seems

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Businesses choose SMS to notify clients because it is cheaper, faster and easier than organizing calls. There is no need to pay managers and control them, write detailed scripts, pay for mobile communications. It is enough to provide the SMS bot with contacts and a prepared text, and in an hour the entire database will be processed, while calls can drag on for weeks.
But few people know that such automation is also available for setting up calls, and it is much more effective than text mailings and chatbots. And we are not talking about cold notifications with pressing a number, but about a full-fledged dialogue. The voice bot speaks with human-recorded lines and recognizes the client's answers (and even surzhyk!) with an accuracy of up to 98%. And in just 1 hour, it can call up to 12,000 contacts.
Automatic calls are already successfully used for:
event/visit reminders;
informing clients about promotions and updates;
collecting feedback;
return of cold clients and more !
So is it worth spending money on a faceless text newsletter?
How to set up automatic client calls
SMS Alerts - A Bad Investment?
SMS messages can solve all the main tasks, but nevertheless they will nepal phone number data never compare with live calls. No matter how good the SMS mailing bot is, it will never replace real communication between people.
During sales calls, it is easier to offer the client something related to his purchase, thereby increasing the average bill. The intonation and mood of the operator are more easily transmitted to the recipient, thereby encouraging him to make an additional purchase. Telephone sales are better for better sales of services via SMS.
Having a customer's phone number, you can easily advertise new promotions or goods to him. The advantages of a call are obvious:
A call is easier to notice than a text message;
Lively, engaged conversation;
It's easier to make a quick sale;
An opportunity to remind about yourself and re-interest the buyer.
Calling allows you to get a 100% return from clients, compared to the same sale of services through SMS mailing.
In addition, if the person you are calling can answer your call right away, you can get an immediate response. And with the help of calling, you can get feedback on satisfaction with your work, prices and quality, willingness to recommend your product to others, etc.
Yes, you can send an online survey to a client via SMS, but then there is a high probability that he will ignore it or not notice it.
Disadvantages of SMS notifications
When it comes to business, an SMS bot can be a powerful tool, but it is important to use them wisely. For communication purposes, text messages can be a great way to stay in touch with clients or customers. They are quick and easy to send and can be read almost immediately.
These messages can be especially useful for businesses that operate on a fast-track basis, such as food delivery or taxi services. However, it is important not to overuse text messages for communication. If customers feel they are being inundated with messages, they are likely to unsubscribe or even block the number.
For marketing purposes, text messages can be an effective way to reach a wide audience with minimal effort. However, as with any form of marketing, it is important not to spam people with unwanted messages.