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Analysis and reporting
You need to identify your SME's strengths, as well as its weaknesses, so you can address them. To do this, use the analytics and reporting features offered by a CRM. This software provides data-driven analyses phone number library and reports that you can use to identify areas for improvement.
On the other hand, it provides you with pre-configured dashboards updated in real time that allow you to track your various KPIs (revenue growth rate, profitability of marketing campaigns, number of tickets processed, etc.). Thanks to the CRM's analysis and reporting features, you will be able to track your sales performance, identify growth opportunities and make informed strategic decisions.
Companies tend to multiply software solutions to manage their business as a whole.