This is where things get good. Thanks to it, we will have the possibility of sending (in a totally automated way) a WhatsApp template to all users who complete the Formstack that you have connected via API to Callbell. Not only that, it will also be possible to enter variables in the WhatsApp message sent, for an even more personalized service. Let's take an example: You have just created a form in Formstack where in question 1 you ask for the name of the contact or potential customer and in question 2 you ask for the phone number or contact details.
Let's say we want to send this WhatsApp message template. Hello {{1}}, thank you for filling out this form, our team will contact you as soon as possible. Thanks to the API implementations, it will be possible to create a rule that makes the variable in the message template be filled with the information entered in question 1, and then send the message to the WhatsApp number entered in question number 2. WhatsApp <--> Formstack How to Integrate WhatsApp with Formstack using Zapier – Alternative Method Zapier is a service that allows you to automate operations between web applications. It works by creating “zaps,” which are automation rules that are triggered by certain events (like creating a new item in a list or receiving a new message).
When a zap is triggered, Zapier can perform a specific action (like creating a new contact in a CRM). This is how you can use Callbell's official integration with Zapier to connect WhatsApp to Formstack. One of the strengths of using Zapier is precisely the ease and speed of integration. Connect WhatsApp to Formstack With the Callbell and Formstack cyprus telegram database integration via Zapier, businesses can automatically create new contacts by leveraging Callbell Webhooks. This allows businesses to have a complete and up-to-date view of customer interactions and better understand their needs and preferences. If you haven't already, you must first: 1) Create a Callbell account and integrate it with WhatsApp 2) Create a Formstack account 3) Create a Zapier account Once that's done, all you need to do is connect Callbell and Formstack to Zapier and schedule the zaps needed for the operations you want.
It is possible to create teams (for example, by company department) and set up automated flows that will direct conversations to specific teams based on the request made by the user. All this while adding automated and personalized responses based on the selection made by the user; WhatsApp API: Everything you need to know 4) Automatic assignment of conversations : simply invite your team members to collaborate on Callbell and they will immediately start managing conversations, which can be distributed completely automatically and optimized according to the availability of the different agents